Shipping and Return Policy
Innisbrookgolfresorts offer standard ground service, as well as a variety of express services. Our Express shipment cutoff is 5:00 PM, Eastern time. Orders with express shipping (Next Day Air, Second Day Air, Three Day Select) placed before 5:00 PM, Eastern time will be shipped the same day. Express orders placed after the cutoff will be shipped the following business day. UPS operates Monday through Friday, excluding holidays). Please do not count weekends and holidays as time in transit. If you have a question about an estimated delivery date, please contact us at (857)256-1744 or through email at innisbrookgolfresorts.com
We ship worldwide from our warehouse located in Massachusetts. We ship via UPS or the United States Postal Service whenever possible. Shipment time varies from 1-3 business days, depending on your proximity to Massachussetts.
Calculate shipping charges based on this chart.
| Order Value | Shipping & Handling Charge | Order Value | Shipping & Handling Charge | |
| $20000 | $500 | $10000 – $9000 | $500 | |
| $15000 – $10000 | $500 | $8000 – $7000 | $500 | |
| $10000 – $5000 | $200 | $6000 – $5000 | $500 | |
| $4000 – $1000 | $500 |
The chart applies to orders shipped to any address within the 50 states in United States. Shipping and handling charges to locations outside of the 50 states in USA will be quoted at the shipping carrier’s published rates, and is based upon the size and weight of the shipment.
NEXT DAY, SECOND DAY, and THIRD DAY shipment are available at published Rates. The shopping cart system will calculate the rates as you place your order.
We Ship from Massachusetts. The map below shows estimated delivery time in transit for addresses. Keep in mind that it takes time to process, pack, and prepare an order for shipment, and delivery time will vary accordingly. Federal Express and UPS operate Monday – Friday, excluding most major holidays. Off days are not included in transit calculations.
As we approach a holiday, it may be a good idea for customers west of the Mississippi to use Express Shipping (Next Day, Second Day or 3-Day Select.
- International Shipments: We ship worldwide. Shipping and handling charges will vary with the weight of the a package and distance. We try to ship via the United States Postal Service whenever possible. Please allow extra time for delivery of internationl orders. Delivery time will range from two to six weeks, depending on the destination. Certain countries have size restrictions on packages and cannot be shipped via parcel post. In these cases we must use a courier service, and the cost can be considerably more. Our shopping cart will calculate the shipping and handling charges and give you the opportunity to choose prior to submitting your order. Customs and duty are not included in the shipping and handling charges. Please contact you local authorities about costs and import regulations.
- Drop Ship and Special Order Items: Certain item we catalog are stocked and shipped by the manufacturers. These items are identified as Drop Ship or Special Order items. These types of items are normally shipped within 3-4 days of the date the order was placed. In certain circumstances, there will be further delays, generally caused by the manufacturing process. In these unusual circumstances, we will inform you of the expected delivery time. Tracking numbers for these items are generally available a day or so after the shipping date. Because of the special nature of these types of orders, your credit card will be charged for the item at the time you place your order.
- Returns: You can return anything that you purchase from us, for any reason, for a full refund, within 30 days of purchase. All returned items must be returned in the same condition as when shipped. We do not accept returns on used merchandise.